Most games require compelling live ops and multiple ways in which to make money - casino games are no different. This week on Mastering Retention, Tom speaks with Dafna Ben Onn (Director of Monetization at SciPlay) about the different challenges that face casino games, managing a live ops calendar, player segmentation, monetizing casino games, and much more!
Here are your cheat codes:
1:10 How did Dafna Ben Onn get into the video game industry?
5:12 What is it like to work at SciPlay?
7:42 Defining Player Ops.
9:57 Scheduling Content.
13:47 Who helps to plan a content calendar?
16:06 Scheduling content based on user habits & behaviors.
21:29 How Casino games make money.
28:23 Improving Segmentation
36:08 A good first step for introducing Live Ops.
36:42 Truly understand what you need to solve, before trying to solve it.
39:44 Figuring out what players value.
42:36 Rewards and currency within casino games.
45:18 How to keep more players around longer.
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